FREQUENTLY ASKED QUESTIONS

Payment can be made with a credit card or bank transfer. Once you have submitted your request, we will E-Mail you a quote and payment details.

Deeds Office information is generally not easy to read or understand. We have tried our best to make it as easy to read and understand as posible. To help you even more we have supporting documentation for our searches to help you read and understand the reports better.

• view / download PROPERTY SEARCH supporting documentation
• view / download PERSON SEARCH supporting documentation
• view / download DEEDS OFFICE TRACKING (DOTS) supporting documentation

Doing a search against the Deeds Office is perfectly legal. In terms of Section 7 of the Deeds Registries Act, 47 of 1937 which relates to inspection of records and supply of information, the Deeds Office cannot deny anyone access to its information.

We can obtain an electronic copy of your title deed document from the Deeds Office. Just log a ORDER COPY OF DOCUMENT request on our website and we will do the rest.

In the event that an incorrect result is supplied, we will, at no extra charge, process the search again and supply you with the correct result.

No, all information supplied as a result of a search request is considered correct. We do not accept any responsibility regarding the accuracy or completeness of any content, as this is out of our control.

All results will be sent via E-Mail to the E-Mail address supplied when the search was requested.

A not found result is classified by the Deeds Office as a successful search. A lot of customers actually expect a not found result. This confirms that a person or company does not own property in a specific Deeds Office.

Mortgagee, Developer, Buyer, Mortgagor, Seller, Cedent, Cessionary, Grantor, Grantee, Usufructuary, Lessee, Lessor, Prospector, Defendant, Holder Minerals, Holder Habitatio, Owner, Holder, Spouse, Holder Usus, Trust, Trustee, Administrator.

Customary Union, Unmarried, married in, married out, Foreign marriages, Moslem / Hindu Rites and Married.

The deeds registration system is based on a negative system of land registration which means that the deeds data is only updated regarding the status of a person when the deeds are presented for an act of registration. The conveyancer who prepares the deed for registration is responsible for the correctness of the current facts pertaining to the transacting parties such as full names, identity numbers and status amongst others. It may be that intervening marriages may never be captured as a result of this negative system.

In short, yes

An endorsement is a restriction placed on a property or person. Typical endorsements are bonds, interdicts, mineral rights and servitudes.

We obtain information from various 3rd party sources and although we try our best we cannot guarantee the correctness of the data. In the event of incorrect data, let us know and we will try one of our other sources.

Trusts are the only entity that we cannot get contact info for. This is due to the protection offered to trusts. To obtain any information on a trustee you need to apply to the Master of the High Court.

In the unlikely event of us not being able to find contact information, we will refund R20 of the search amount or offer you another (similar) search at no charge.

It is easy. Just log a request on our website and we will obtain the information from the Deeds Office.

In most cases that will be enough. 99% of the time we can locate a property only by address. If we have any trouble locating the property we will let you know and you can provide us with any additional information that might help us to find the property.