FREQUENTLY ASKED QUESTIONS

How do I go about obtaining a multiple deeds search on my property as a requirement for re-instating a CC?

You can log a CIPC REINSTATEMENT SEARCH on our website at www.mydeedsearch.co.za/deeds-office-search

How do I pay?

Payment can be made with a credit card or bank transfer. Once you have submitted your request, we will E-Mail you a quote and payment details.

I do not understand certain elements of the reports. Can you help?

Deeds Office information is generally not easy to read or understand. We have tried our best to make it as easy to read and understand as posible. To help you even more we have supporting documentation for our searches to help you read and understand the reports better.

Is this legal?

Doing a search against the Deeds Office is perfectly legal. In terms of Section 7 of the Deeds Registries Act, 47 of 1937 which relates to inspection of records and supply of information, the Deeds Office cannot deny anyone access to its information.

I am looking for a copy of my Title Deeds?

We can obtain an electronic copy of your title deed document from the Deeds Office. Just log a ORDER COPY OF DOCUMENT request on our website and we will do the rest.

What happens if mydeedsearch.co.za supplies the wrong result?

In the event that an incorrect result is supplied, we will, at no extra charge, process the search again and supply you with the correct result.

Do you offer a refund if I am not happy with the information?

No, all information supplied as a result of a search request is considered correct. We do not accept any responsibility regarding the accuracy or completeness of any content, as this is out of our control.

How do I receive the results?

All results will be sent via E-Mail to the E-Mail address supplied when the search was requested.

How long does it take to receive my results?

We try our best to get the results within 1 working day. Document copies currently take longer as the Deeds Office are experiencing delays but 95% of them gets delivered within 5 working days.

Why do I have to pay for a not found person search?

A not found result is classified by the Deeds Office as a successful search. A lot of customers actually expect a not found result. This confirms that a person or company does not own property in a specific Deeds Office.

Which Descriptions of types of persons will be encountered in the data presented?

Mortgagee, Developer, Buyer, Mortgagor, Seller, Cedent, Cessionary, Grantor, Grantee, Usufructuary, Lessee, Lessor, Prospector, Defendant, Holder Minerals, Holder Habitatio, Owner, Holder, Spouse, Holder Usus, Trust, Trustee, Administrator.

Which Marital Status Codes will be encountered in the data presented?

Customary Union, Unmarried, married in, married out, Foreign marriages, Moslem / Hindu Rites and Married.

How accurate is the data?

The deeds registration system is based on a negative system of land registration which means that the deeds data is only updated regarding the status of a person when the deeds are presented for an act of registration. The conveyancer who prepares the deed for registration is responsible for the correctness of the current facts pertaining to the transacting parties such as full names, identity numbers and status amongst others. It may be that intervening marriages may never be captured as a result of this negative system.

Can a property search be conducted using a physical street address?

In short, yes

What is an endorsement?

An endorsement is a restriction placed on a property or person. Typical endorsements are bonds, interdicts, mineral rights and servitudes.

The contact information provided does not work. What now?

We obtain information from various 3rd party sources and although we try our best we cannot guarantee the correctness of the data. In the event of incorrect data, let us know and we will try one of our other sources.

Why can't you get contact information on a Trust

Trusts are the only entity that we cannot get contact info for. This is due to the protection offered to trusts. To obtain any information on a trustee you need to apply to the Master of the High Court.

What happens if you cannot find contact information

In the unlikely event of us not being able to find contact information, we will refund R20 of the search amount or offer you another (similar) search at no charge.

How do I find the owner of a house

It is easy. Just log a request on our website and we will obtain the information from the Deeds Office.

Trying to find out who owns a house all i have is an address?

In most cases that will be enough. 99% of the time we can locate a property only by address. If we have any trouble locating the property we will let you know and you can provide us with any additional information that might help us to find the property.
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The Deeds Office document copy section will be closed between 14 December and 5 January. All document copies will be ordered when they reopen.
We will be running a skeleton staff team between 14 December and 26 December. Search requests will take longer than usual.